Comments on: How not to treat an open source user community http://zenofnptech.org/2007/10/how-not-to-treat-an-open-source-user-community.html Thoughtful and sometimes snarky perspectives on nonprofit technology Sun, 31 Jul 2011 12:25:07 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Dustin J. Mitchell http://zenofnptech.org/2007/10/how-not-to-treat-an-open-source-user-community.html/comment-page-1#comment-4683 Dustin J. Mitchell Thu, 25 Oct 2007 05:19:19 +0000 http://www.zenofnptech.org/2007/10/how-not-to-treat-an-open-source-user-community.html#comment-4683 I'd be interested to see what you think of Zmanda's approach -- we have absolutely no intention of triggering a fork of Amanda, and do a pretty good job of supporting community users without badgering them to buy our enterprise version. Almost all of our development work goes into the community version. I think we're pretty close to the model of Intel or Red Hat's contribution to the Linux kernel: Zmanda pays folks (like me!) to develop open source software. You could add a few more OSS apps to your list. Xen comes to mind. Zend seems to have done a pretty good job maintaining PHP while also doing business. I wonder if there's more to learn by comparing several "good" vs. "bad" companies. I’d be interested to see what you think of Zmanda’s approach — we have absolutely no intention of triggering a fork of Amanda, and do a pretty good job of supporting community users without badgering them to buy our enterprise version. Almost all of our development work goes into the community version. I think we’re pretty close to the model of Intel or Red Hat’s contribution to the Linux kernel: Zmanda pays folks (like me!) to develop open source software.

You could add a few more OSS apps to your list. Xen comes to mind. Zend seems to have done a pretty good job maintaining PHP while also doing business. I wonder if there’s more to learn by comparing several “good” vs. “bad” companies.

]]> By: Sterry http://zenofnptech.org/2007/10/how-not-to-treat-an-open-source-user-community.html/comment-page-1#comment-4641 Sterry Fri, 12 Oct 2007 08:45:32 +0000 http://www.zenofnptech.org/2007/10/how-not-to-treat-an-open-source-user-community.html#comment-4641 I don't like the way Basecamp is set up. I use Wrike; it's built differently and seems to work better for me. Check it out http://www.wrike.com/. It’s commercial, but it’s just $5 per month, so I don’t regret the money I send. It gives me much more. They also have a free version, I started with this one, than upgraded. I don’t like the way Basecamp is set up. I use Wrike; it’s built differently and seems to work better for me. Check it out http://www.wrike.com/. It’s commercial, but it’s just $5 per month, so I don’t regret the money I send. It gives me much more. They also have a free version, I started with this one, than upgraded.

]]> By: Allan Benamer http://zenofnptech.org/2007/10/how-not-to-treat-an-open-source-user-community.html/comment-page-1#comment-3877 Allan Benamer Thu, 04 Oct 2007 19:40:04 +0000 http://www.zenofnptech.org/2007/10/how-not-to-treat-an-open-source-user-community.html#comment-3877 That's sad. The major problem I found with ActiveCollab wasn't open source vs. not but the fact that it wasn't getting updated very often. I couldn't figure out whether the project was dead or not. Now I know. That’s sad. The major problem I found with ActiveCollab wasn’t open source vs. not but the fact that it wasn’t getting updated very often. I couldn’t figure out whether the project was dead or not. Now I know.

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